Books & research

  • THE HUMAN MARGIN: BUILDING FOUNDATIONS OF TRUST

    Respected researcher Katherine Meese has teamed up with Quint Studer, a well-known author and practitioner with more than 40 years of experience in helping healthcare organizations improve performance and become better workplaces. The result is a science-backed leadership book that integrates the latest workplace research with tactics to create high-performance environments where people can flourish.

    Meese and Studer unfold the 10 building blocks most closely linked to building and sustaining trust. They explore each one, explaining the science behind the conditions leaders need to create and sharing tactics that help them get there. The Human Margin is a must-read for leaders at every level. It will inspire you to start building the culture today's workforce craves and—even better—give you the practical tools to get there.

  • Organizational Behavior, Theory, and Design in Health Care

    Organizational Behavior, Theory, and Design, Third Edition was written to provide health services administration students, managers, and other professionals with an in-depth analysis of the theories and concepts of organizational behavior and organization theory while embracing the uniqueness and complexity of the healthcare industry. Using an applied focus, this book provides a clear and concise overview of the essential topics in organizational behavior and organization theory from the healthcare manager’s perspective.

  • Organizational Behavior in Health Care

    Organizational Behavior in Health Care, Fourth Edition is specifically written for health care managers who are on the front lines every day, motivating and leading others in a constantly changing, complex environment. Uniquely addressing organizational behavior theories and issues within the healthcare industry, this comprehensive textbook not only offers in-depth discussion of the relevant topics, such as leadership, motivation, conflict, group dynamics, change, and more, it provides students with practical application through the use of numerous case studies and vignettes.

REVIEWS

  • The best book on healthcare leadership that I've run across. This book should be in the hands of every healthcare leader out there. Meese and Studer have put together a bible for middle managers who get caught between the C-suite and staff. It is easy to pick up and absorb a chapter at a time, which for most leaders, time to read (or listen) is a rare commodity. It's full of common sense strategies that will elevate staff-leader relationships. I've been coaching healthcare leaders for 13 years and I think this is THE best book out there.

    THE HUMAN MARGIN

    5-STAR AMAZON REVIEWER

  • I can’t tell you how many times I said “Wow” while reading this critically important publication. The research and science of human capital is phenomenal but this book goes far beyond just the research and the science and gives you perspective and real solutions with action steps to restore, refresh and retain talent. I flagged so many pages, almost all of my book is flagged. I made notes and created an action plan to sharpen my own saw and to lead better teams. Every organization should make reading this publication a priority. When anyone complains about staffing, recruiting or turnover to me, I’m definitely recommending this book.

    THE HUMAN MARGIN

    5-STAR AMAZON REVIEWER

  • I work in this space in healthcare, and Katherine Meese and Quint Studer have written a terrific book with a clear framework for how to take on the challenges the flow from a healthcare workforce that is burning out, overworked, and leaving all too soon. There is no single magic bullet, but multiple issues that must be addressed, and they have a good sense of the full range. They don't write overly-long chapters on each of them to show all they know -- instead, they write what we NEED to know. And they do so with charming flair that makes the book fun to read.

    THE HUMAN MARGIN

    5-STAR AMAZON REVIEWER

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